View live visitors as they browse your website.
Get valuable information such as, what page they are viewing, what browser type they are using, IP address/host name, visitor time on site and screen resolution. Additionally, you can monitor all live chats on your website as they are occurring.

Page Details/Search Engine Keyword
View the referral page link that directed visitors to your site, every page they have visited on your site, the entry page of each visitor, the current page they are viewing and total number of pages they have visited on your site. You can even view where the visitor was referred from (such as a keyword Google ad or other website) and the keywords used to find you website.

Pop-Up Windows and Sound Notifications
Operators can have pop-up windows and sounds triggered when certain actions occur. For example, you can enable a notification window to pop up and a ringing bell to sound when a new chat is waiting to be answered.

Hidden Departments
You can setup "hidden" departments (not visible to website visitors) that can only be accessed by operators. These can be used to incorporate the live chat link in email messages.

Lingering (Archived) Chats
Operators can keep finished chats available without going to chat history and looking it up at a later time. When an operator is finished with a chat session, it is archived under their operator name.